Pretty please, did you forget to say thanks for the flowers?

We just received a brief email from the sender of flowers from Nelson to Victoria.


"We were really happy with the flowers sent to our daughter for her birthday! We would definitely use this service again!
Thanks
Julie"

It took maybe 30 seconds for our customer to draft the email.

A simple thank you. A promise to use our services again. It took so little...yet meant so much.

It reminds me of the phone calls I get 4 or 5 times a day. "Are the flowers there yet?"

Instead of calling us, all it would take is a simple email or phone call by the recipient to say "thanks".

But instead the sender waits for our email letting him/her know that the flowers arrived. And when we don't send the email right away, we get the phone calls.

And sorry...but I think that sucks.

We're supposed to be so polite as Canadians. So a simple thank you shouldn't be too much!

Thanks for the flowers. Thanks for the fruit basket. Thanks for the balloons.

So to all recipients, I'm asking nicely..."Pretty Please"?