Thursday 9 October 2014

One Calgary florist that gives a da**!

Just when you think businesses don't give a da**, we have a preferred florist in Calgary that certainly does!

We sent an order for flowers to be delivered to the Foothills Hospital, for a lady just out of surgery.

No room number.

As you can see, Foothills is quite a complex medical facility. Lots of different departments and rooms. Wouldn't be hard to get lost, and not be able to find the patient.

Easy to just deliver something to the front desk, and let the hospital worry about getting it there.

But not our favourite flower delivery shop in Calgary.

That's because they're good.

They go the extra mile, when they tell us that "the patient is currently in Unit 94 and is unable to have flowers. We will check daily and let you know when she can. Thanking you in advance for your patience, and Happy Thanksgiving".

Love it.

They'll deliver as soon as they can, and then provide a Delivery Confirmation once it's done.

Yes!

Do you think Canada Post, or UPS, or FedEx drivers would call every day? Not bloody likely!

As a customer, would you want to take the chance & phone your order to some random shop from the yellow pages or when you search on Google? Didn't think so.


That's why I love that Simon Says Roses is a founding member of the Canada Florists Network. Our member florists understand personal service...'cause it works!

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