Even though it's not called Westbank any more, it has almost 31,000 people.
But only one West Kelowna florist.
And that makes for ALMOST a monopoly. This Westbank flower shop can do what they want. They can carry whatever product lines they feel like.
So they have decided not to carry balloons, gourmet food baskets, or fruit baskets in West Kelowna.
And this is not good, because we had an order for a young girl this morning, that wasn't feeling well.
It was for a get well soon balloon bouquet with a large plush teddy bear, and the florist in West Kelowna doesn't carry balloons or plush.
Good thing they don't have a total monopoly! There is an exception to this shop's monopoly, if you know the Kelowna flower market like we do.
Because there is a grocery store in Kelowna that carries balloons, plush bears, and of course fruit & gourmet baskets.
They charge more for delivery to travel out to West Kelowna, but most importantly...they could get 'er done!
So we don't make us much on this order. Big deal.
We keep a customer happy...and most importantly...we helped put a smile on a sad little girl's face!
No comments:
Post a Comment